Understand employer registration
If you have at least one employee in Maryland, you are required to register online. There are no exceptions under state law. This page will help you understand the information needed to successfully complete the registration process.
If you have at least one employee in Maryland, you are required to register online. There are no exceptions under state law.
FAMLI allows only one registration per federal Employer Identification Number (EIN)
For employers, that means sub-agencies and divisions with the same EIN will be registered together.
Only an Authorized Officer can register an employer
The initial account creation process for each employer must be completed by an Authorized Officer.
An Authorized Officer is a person who is legally permitted to act in an official capacity on behalf of an employer. This can include roles like owner or partner, executive director, CEO, CFO, COO, president, secretary, household employer, or another designated individual with equivalent legal authority as specified by the employer’s bylaws.
Employers may have more than one Authorized Officer, but only one of those people can complete the registration. After that, they will be able to invite other team members including other Authorized Officers, and grant Third-Party Agents (TPAs) access to manage FAMLI tasks.
Authorized Officers must create a FAMLI account and verify their identity
What you will need to create a FAMLI account:
- email and phone number, OR
- existing Login.gov account
What you will need to complete the identification verification process:
- your Social Security Number
- driver’s license or state ID card.
What you will need to register as an employer:
Employer information
- Your Employer Identification Number (EIN)
- Legal name of the employer and “doing business as” (d/b/a) name
- NAICS code
- Physical business address
- Mailing address (if different from physical address)
- Business email address (distinct from the Authorized Officer’s email address)
Authorized Officer information
- Full name
- Job title
- Work email address
- Work phone number
Maryland Resident Agent information
A Maryland Resident Agent is a person or business located in Maryland designated to receive official legal documents on behalf of the employer.
You’ll need their:
- Name
- Physical address
- Email address
- Phone number
You can look up your Maryland Resident Agent through the State Department of Assessments and Taxation (SDAT) website.
If you are ready, begin registration.
After registration, employers will automatically be enrolled in the State Plan. As an alternative, you can learn more about private plans.
Invite team members to join your employer profile
A team member can be granted one, two, or all three user roles. The first Authorized Officer who registers the employer with FAMLI will automatically be assigned all three roles.
Anyone with the Administrator access role can invite team members to join their employer profile and then complete FAMLI tasks. When an Administrator logs in, they can navigate to the “Team Members” section to send the invitation to colleagues and grant user-specific permissions based on three access groups:
Authorized Officer
The first Authorized Officer can invite other team members to be Authorized Officers. This person will also have permission to:
- View, manage, and edit all aspects of FAMLI on behalf of the employer
- Access all employer data and system modules
- Sign Power of Attorneys to grant access to a Third-Party Agent (TPA)
Authorized Officers are required to have their identity verified by Login.gov, and will be prompted to do so.
Payments Reporting Manager (PRM)
This person will have permission to:
- Submit Quarterly Wage and Hour Reports
- Remit contributions
PRMs will have access to the following for all employees:
- Personally Identifiable Information (PII)
- Social Security Numbers
- Employee salaries and gross payments
- Employee names
- Hours worked
Administrator
This person will have permission to:
- Invite and remove team members
Grant TPAs access to manage FAMLI tasks on your behalf
An Authorized Officer from each employer must complete the employer’s registration. TPAs cannot complete registration on behalf of their clients.
This helps prevent unauthorized enrollment. After registration, the employer can grant a TPA access to their profile, so the TPA can manage FAMLI tasks on their behalf.
How to grant TPA access
Your TPA will send an invitation for you to sign a Power of Attorney (POA). If you have not already registered, the invitation will include a request for you to register as an employer.
Once you complete the POA, an email notification will be sent to your TPA. The TPA will then see your employer information listed under their list of “Active Clients.”
As an active client, your TPA can help you with FAMLI tasks like submitting Quarterly Wage and Hour Reports, remitting contributions, and responding to claims.
Specific information for TPAs
As a TPA, you can help your clients with their FAMLI tasks, acting as a link between employers, employees, and other service providers. Once you’ve registered with FAMLI as a TPA, you can invite your clients to register themselves.
Learn more about specific actions you need to take to manage FAMLI tasks for clients.